10 Functions Companies Wish Their TMS Could Handle 1

10 Functions Companies Wish Their TMS Could Handle (Part 1)

 

As a transportation manager, you’re always looking for ways to optimize your operations and improve efficiency. But what if your current TMS isn’t quite cutting it? Are you dreaming of features that could streamline your processes and provide a better experience for both your customers and drivers?

 

10 Must-Have Features for Your TMS

1. Volume-Based Delivery Planning: Ensure that your trucks are always loaded to capacity by accurately calculating the volume of each delivery and optimizing routes accordingly.
2. Route Comparison and Optimization: Analyze and compare estimated routes with actual routes to identify areas for improvement and optimize future deliveries.
3. Flexible Dispatch and Delivery Dates: Accommodate long-haul deliveries with the flexibility to schedule dispatch and delivery dates separately.
4. Detailed Delivery Notes: Maintain a comprehensive record of delivery information, including notes from dispatchers and customer service teams.
5. Real-Time Delivery Updates: Keep your customers informed with real-time delivery updates and the ability to modify instructions on the fly.
6. Delivery Location Specifications: Allow customers to specify exactly where their deliveries should be left and even upload photos for clarity.
7. Geo-Coordinate Retrieval: Automatically or manually retrieve geo-coordinates for customers, vendors, and warehouses, even when address information is incomplete or incorrect.
8. Proof of Delivery: Provide customers with clear proof of delivery, including photos or other relevant documentation.
9. Direct Communication with Drivers: Improve communication and efficiency by enabling direct contact between head office and drivers.
10. Customer Feedback Integration: Gain valuable insights into your customers’ experiences by seamlessly integrating customer feedback directly into your TMS.

Bonus Wish: Efficient 3PL Operations Management

For companies that rely on third-party logistics providers, a TMS that can effectively manage deliveries and pickups is essential.

 

While these features may seem like a dream, they’re becoming a reality. At RouteCTRL, we’re committed to providing innovative TMS solutions that address the challenges faced by transportation professionals. Stay tuned to learn how we’re transforming these wishes into reality.